Hi guys,
I didn't keep my promise... this wasn't included in the 1.12 release after all. I will include something in the next release for sure.
In the meanwhile, you can easily add this functionality back by adding some CSS to your /osta/user-styles.css file.
The following code will display tickets with new replies in a darker text:

td[style="font-weight:bold"].osta_subject a {
color: #0c3d50 !important;
}
If you really want to go nuclear you can use a bold font instead:

td[style="font-weight:bold"].osta_subject a {
font-weight: 600 !important;
}
Thanks for the workaround for now, is there a particular place that should be added into that file or is the end OK?
The file exists exclusively for you to add your own CSS modifications. So — until you do — it is blank.
Sorry to bring up an old topic, I put
td[style="font-weight:bold"].osta_subject a {<br />
color: #0c3d50 !important;<br />
}
in the user-styles.css under /osta and it doesn't appear to be changing anything. Is there anything that needs to be done for this to take effect? For another example I started a topic to increase the font size of the tables on the scp page and that didn't appear to do anything either. The code for that was
table.list tbody td {<br />
font-size: 12px;<br />
}
I'm sure I'm missing something.
Thanks,
I need this feature too